Terms of Service

Overview

Welcome to VALEN Sports.

This website is operated by VALEN Sports. Throughout the site, the terms “we”, “us” and “our” refer to VALEN Sports. VALEN Sports offers this website, including all information, content, features, tools, products and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

By visiting our website, browsing our store, interacting with our services or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions and policies referenced herein or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms of Service or our Privacy Policy, you should not use our website or services.

Section 1 – Eligibility and Account

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state or region of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

To use certain parts of our services, such as browsing our online store or purchasing products, you may be asked to provide certain information, including your email address, billing information, payment details and shipping information. You agree that all information you provide is accurate, current and complete.

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account. You may not transfer, sell, assign or license your account to any other person.

Section 2 – Our Products

We make every effort to display our products and product information as accurately as possible. However, we cannot guarantee that your device’s display of colours, product details or images will be completely accurate.

Product colours, finishes and appearance may vary slightly due to screen settings, lighting, photography, manufacturing differences or other factors.

We do not guarantee that any product you purchase will fully meet your expectations or exactly match the way it appears on your screen.

All product descriptions, prices and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit the sales of our products to any person, geographic region or jurisdiction on a case-by-case basis.

Section 3 – Orders

When you place an order through our store, you are making an offer to purchase a product or service. VALEN Sports reserves the right to accept or decline your order for any reason at our sole discretion.

Your order is not accepted until we confirm the order and your payment has been received and processed. Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests after an order has been accepted.

If we make a change to, cancel or decline your order, we will attempt to notify you using the email address, billing address or phone number provided at the time of purchase.

Products may only be returned or exchanged in accordance with our Refund Policy.

You confirm that any products purchased from our store are for your personal or household use and not for commercial resale or export.

Section 4 – Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price displayed at the time your order is placed, unless otherwise stated.

Unless clearly stated otherwise, prices may not include taxes, shipping costs, handling fees, customs duties or import charges.

Prices shown on our website may differ from prices available in physical stores, third-party stores or other online marketplaces.

We may offer promotions from time to time. These promotions may be subject to separate terms and conditions. If there is a conflict between the promotion terms and these Terms of Service, the promotion terms will apply.

You agree to provide current, complete and accurate purchase, billing and account information for all purchases made through our store. You agree to promptly update your information, including your email address and payment information, so that we can complete your transactions and contact you when needed.

You confirm that you are authorised to use the payment method provided and that you will pay all charges incurred by you, including product prices, shipping fees, handling fees and any applicable taxes.

Section 5 – Shipping and Delivery

All delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs procedures, public holidays, incorrect delivery information, force majeure events or other circumstances outside our control.

Once products have been handed over to the shipping carrier, ownership and risk of loss may transfer to you in accordance with applicable law and shipping terms.

Please review our Shipping Policy for more information about delivery times, shipping costs and available shipping methods.

Section 6 – Intellectual Property

All content on our website, including but not limited to trademarks, logos, brand names, text, images, graphics, product reviews, videos, designs, layouts and other materials, is owned by VALEN Sports, its partners, licensors or content providers and is protected by copyright, trademark and other intellectual property laws.

These Terms of Service allow you to use our website and services for personal, non-commercial use only.

You may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit or create derivative works from any material on our website without our prior written permission.

The VALEN Sports name, logos, product names, service names, designs and slogans are trademarks or brand assets of VALEN Sports. You may not use these without our prior written permission.

Shopify’s name, logo and related product or service names are trademarks of Shopify. All other names, logos, product names, service names, designs and slogans displayed on the website are the property of their respective owners.

Section 7 – Optional Tools

We may provide you with access to third-party tools which we do not monitor, control or influence.

You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which the relevant third-party provider offers such tools.

We may also introduce new services, features or tools in the future. Such new features or services shall also be subject to these Terms of Service.

Section 8 – Third-Party Links

Our website may contain links to third-party websites, products or services that are not owned or controlled by VALEN Sports.

We are not responsible for examining or evaluating the content, accuracy or policies of third-party websites. We do not warrant and will not have any liability or responsibility for any third-party materials, websites, products or services.

If you choose to access third-party websites or purchase products or services from third parties, you do so at your own risk.

Please review third-party policies carefully before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products or services should be directed to the relevant third party.

Section 9 – Relationship with Shopify

VALEN Sports uses Shopify services to provide our online store and services to you.

However, any purchase you make in our store is made directly with VALEN Sports. By using our services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and VALEN Sports, including any injury, damage or loss resulting from products or services purchased through our store.

You expressly release Shopify and its affiliates from any claims, damages or liabilities arising from or related to your purchases and transactions with VALEN Sports.

Section 10 – Privacy Policy

All personal information collected through our services is subject to our Privacy Policy, available on our website.

Because our store is hosted by Shopify, Shopify may also collect and process personal information related to your use of our store in order to provide and improve its services.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

For more information about how we, Shopify and our partners use personal data, please review our Privacy Policy.

Section 11 – Feedback

If you send, upload, post, email or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans or other content to us, you grant VALEN Sports a worldwide, royalty-free, sublicensable, transferable and perpetual right to use, reproduce, modify, publish, distribute and display such feedback in any format and for any purpose, including commercial purposes.

We may use your feedback to improve, market, provide and develop our products, services and website.

You confirm that you own or have the necessary rights to provide such feedback and that your feedback does not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights.

We are not obligated to keep your feedback confidential, pay compensation for your feedback or respond to your feedback.

We may, but are not obligated to, monitor, edit or remove feedback that we consider unlawful, offensive, threatening, defamatory, obscene, harmful or otherwise objectionable, or that violates these Terms of Service or any third-party rights.

Section 12 – Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice, including after you have submitted your order.

Section 13 – Prohibited Uses

You may use our website and services only for lawful purposes.

You agree not to use our website or services:

(a) for any unlawful or harmful purpose;
(b) to violate any applicable laws, regulations or rules;
(c) to infringe upon our intellectual property rights or the rights of others;
(d) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate against others;
(e) to submit false or misleading information;
(f) to upload or transmit viruses, malware or any harmful code;
(g) to send spam, phishing messages, chain letters or other unsolicited material;
(h) to impersonate any person or entity;
(i) to collect or track the personal information of others;
(j) to interfere with or circumvent the security features of our website or related services; or
(k) to engage in any activity that restricts or prevents others from using or enjoying our services.

We reserve the right to suspend, disable or terminate your access to our services at any time if we believe that you have violated these Terms of Service.

Section 14 – Termination

We may terminate this agreement or your access to our services, or any part of them, at any time at our sole discretion without prior notice.

You will remain responsible for all amounts due up to and including the date of termination.

The sections relating to intellectual property, feedback, termination, disclaimers, limitation of liability, indemnification, severability, governing law, privacy and any other provisions which by their nature should survive termination shall continue to apply after termination.

Section 15 – Disclaimer of Warranties

The information provided on or through our website is made available for general information purposes only. We do not guarantee that the information is accurate, complete or useful.

Your reliance on any information on our website is at your own risk.

Unless expressly stated otherwise by VALEN Sports, our services and all products delivered through our services are provided “as is” and “as available” without any warranties, representations or conditions of any kind, whether express or implied.

We do not guarantee that your use of our services will be uninterrupted, timely, secure or error-free.

To the fullest extent permitted by law, we disclaim all warranties and conditions, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

Some jurisdictions do not allow limitations on implied warranties, so some of the above limitations may not apply to you.

Section 16 – Limitation of Liability

To the fullest extent permitted by applicable law, VALEN Sports, our affiliates, directors, officers, employees, agents, contractors, service providers, licensors and suppliers shall not be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind.

This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort, negligence, strict liability or otherwise, arising from your use of our services or any products purchased through our services.

This limitation applies even if we have been advised of the possibility of such damages.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Section 17 – Indemnification

You agree to indemnify, defend and hold harmless VALEN Sports, Shopify, our affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers and suppliers from and against any claims, losses, liabilities, damages or expenses, including reasonable legal fees, arising from:

(a) your breach of these Terms of Service or any documents incorporated by reference;
(b) your violation of any law or third-party rights; or
(c) your use of our website or services.

We will notify you of any claim where required, provided that failure to provide immediate notice will not relieve you of your obligations unless you are materially prejudiced.

Section 18 – Severability

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be considered severed from these Terms of Service, and such determination shall not affect the validity and enforceability of the remaining provisions.

Section 19 – Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website constitute the entire agreement and understanding between you and VALEN Sports and govern your use of our services.

These Terms of Service supersede any prior or contemporaneous agreements, communications or proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Service shall not be interpreted against the drafting party.

Section 20 – Assignment

You may not assign, transfer or delegate these Terms of Service or any of your rights or obligations under them without our prior written consent.

Any attempted assignment without such consent will be void.

We may assign, transfer or delegate these Terms of Service and our rights or obligations without your consent or prior notice.

Section 21 – Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Finland, unless otherwise required by applicable consumer protection laws.

You and VALEN Sports agree that any disputes shall be handled by the competent courts of Finland, unless mandatory consumer protection laws provide otherwise.

Section 22 – Headings

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms of Service.

Section 23 – Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

If you continue to use or access our website after any changes are posted, you are considered to have accepted those changes.

Section 24 – Contact Information

Questions about these Terms of Service can be sent to us at:

VALEN Sports
Email: info.valensports@gmail.com
Business address: Jussilantie 8, OULU
Phone number: +358440557768
Business ID / Registration number: 3522821-6
VAT number: FI35228216