Shipping policy

Shipping Policy

Order Processing
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

During high demand periods, processing times may be slightly longer.

Shipping Rates & Delivery Times
We offer reliable shipping options to ensure your order arrives safely and on time.

Finland:
Estimated delivery time: 1–3 business days

Europe:
Estimated delivery time: 3–7 business days

International:
Estimated delivery time: 5–10 business days

Shipping costs are calculated at checkout.

Free Shipping
We offer free shipping on orders over €50.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery.

Delays
Please note that delivery times are estimates and may be affected by factors outside our control, such as postal delays or customs processing.

Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at info.valensports@gmail.com and we will help resolve the issue as quickly as possible.