FAQ
Frequently asked questions
Can't find your answer? Email us, we're happy to help.
info.valensports@gmail.comHow does the free pair of grip socks work?
Every order gets one pair of VALEN Grip Socks free. Add anything to your cart, then pick your sock size in the cart and they are added at €0. The discount is applied automatically, no code needed.
Which size should I choose?
Grip socks: EU 35–38, 39–42 or 43–46, pick the size you wear in football boots. Mini shin pads are one size (10 × 6 cm) and fit most players.
Can I wear mini shin pads in matches?
They are designed for training and matches. Rules on shin guard size can vary between leagues and age groups, so check with your coach or league if you are unsure.
How much is shipping and how fast is it?
Finland: free on every order, delivered in 1–3 business days (home delivery or Posti / Matkahuolto pickup point). EU: free on orders over €50, otherwise €9,90, delivered in 5–10 business days. Orders ship from Finland within 1–2 business days.
We currently ship to Finland, Austria, Belgium, Denmark, Estonia, France, Germany, Italy, Latvia, Lithuania, Netherlands, Poland, Spain and Sweden.
What is your return policy?
You can return unused items in their original packaging within 30 days of receiving your order. For hygiene reasons socks must be unworn. Email us to start a return.
How do I wash the grip socks?
Wash inside out at a low temperature and let them air dry. Avoid tumble drying to keep the grip pattern in shape.
How can I contact you?
Email info.valensports@gmail.com or use our contact form. We reply within 24 hours on business days.